Ever find yourself wanting to leave a review for a business you love? But you keep putting it off because you aren’t quite sure what to say. Fear not, our soon-to-be Local Guide (that’s Google speak for top-notch reviewer.) Today, we’re diving into the art of crafting a Google business review.
Sure, there’s nothing wrong with leaving a wordless 5-star review– It’s something a business owner and potential customer will always appreciate. But if you want to make more of an impact, here’s a quick guide to help you craft the perfect statement.
Templates for Stellar Google Reviews
First up, let’s tackle some templates. This is for the person who works best with examples or who wants to be as efficient as possible. Simply plug and play with the following 5 examples. All you need to do is add the customized info where appropriate (these areas are bold for your convenience).
While these examples are written for insurance agencies, you can easily edit them to reflect another service industry. Especially when you couple them with the next section.
- The Straightforward Review:
I recently had the pleasure of working with [Insurance Agency or Agent’s Name]. They made the insurance process a walk in the park. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend them to anyone looking for an insurance agency that puts customers first. Two thumbs up and 5 stars!
- The Detailed Review:
I’ve been a proud customer of [Insurance Agency Name] for [Number] years, and they’ve consistently exceeded my expectations. They go above and beyond to find the best coverage at a price that won’t break the bank. Incredibly responsive – had a claim once, and they handled it with speed and efficiency. Felt secure the whole time. Five stars all the way!
- The Personal Touch:
Hats off to [Agent’s Name] at [Insurance Agency Name]. More than an insurance agent, he/she’s like family. Takes the time to understand my needs, ensuring I get top-notch coverage. I trust him/her implicitly and know he’s got my back. Thanks for everything, [Agent’s Name]!
- The Comparison Review:
Having dealt with a few insurance agencies, [Insurance Agency Name] is the best. More affordable, top-notch customer service, always looking out for my best interests. Never had a bad experience. Highly recommend them to anyone seeking a trustworthy insurance agency.
- The Problem Solver:
Found myself in a unique situation, struggling to find the right insurance agency. Enter [Insurance Agency Name], and they not only provided the coverage I needed but did it at a price I could handle. Patient, understanding, and went the extra mile. Forever grateful.
Ready to spread the love? Leave a 5-star Google review for Schneider Insurance (or another company you love) with these above tips.
Tips for Writing a Google Review with Impact
This is for the person who wants to get their creative juices flowing. You can supercharge your review by using the previously mentioned templates AND the following essential tips.
Remember these are geared towards an insurance agency. So if you need them for a different company simply edit them to reflect your service industry at hand.
- Be Specific and Provide Details:
Share the nitty-gritty details that made your experience stand out. Did the insurance agent go above and beyond to tailor a policy just for you? Was there a specific instance where their responsiveness truly impressed you? The more specific you can be, the more valuable your review becomes for potential customers.
- Example: Instead of saying, “Great customer service,” try, “The team at [Insurance Agency Name] demonstrated exceptional customer service by promptly addressing my concerns and providing detailed explanations, making the entire process a breeze.”
- Be Honest and Objective:
Your honest perspective is what future customers are looking for. Share what you genuinely liked about the insurance agency and, if applicable, areas where there might be room for improvement. Authentic reviews build trust and provide a well-rounded picture for those seeking insurance services.
- Example: If there was a specific aspect that didn’t meet your expectations, express it constructively. For instance, “While the overall experience was positive, I believe [Insurance Agency Name] could enhance their communication regarding policy updates to provide an even smoother customer journey.”
- Offer Constructive Feedback:
Turn challenges into opportunities. If you faced any issues during your interaction, provide constructive feedback. It helps the insurance agency improve its services and guides potential customers on what to expect. Your insights contribute to the continuous growth and enhancement of their customer experience.
- Example: Instead of simply mentioning a challenge, suggest improvements. “Though I encountered a minor delay in response time, I believe [Insurance Agency Name] could benefit from streamlining their communication channels for faster customer assistance.”
- Highlight the Unique Aspects:
Every insurance agency has something special that sets it apart. Whether it’s a personalized approach, innovative services, or a team that genuinely cares, bring attention to these unique aspects in your review. It helps potential customers understand what makes the agency shine.
- Example: “What sets [Insurance Agency Name] apart is their commitment to personalized service. Unlike other agencies, they took the time to understand my specific needs, resulting in a tailored policy that perfectly suits me.”
- Share Your Overall Experience:
Summarize your overall experience in a concise yet impactful manner. Provide a snapshot of what potential customers can expect when choosing the insurance agency. A well-rounded review that touches on various aspects leaves a lasting impression.
- Example: “My experience with [Insurance Agency Name] was exceptional. From their friendly and knowledgeable team to their commitment to customer satisfaction, I wholeheartedly recommend them to anyone searching for reliable insurance services.”
Now Write a Review that Stands Out
Remember to be specific and be honest. Offer constructive feedback if appropriate, highlight unique aspects of the company, and share your overall experience.
When incorporating these templates and tips into your Google review you contribute valuable insights to the company and its potential clients and customers.
Now, go ahead and craft a review that not only speaks to your experience but also guides others in making informed decisions. Your words might be exactly what someone needs to hear.
Ready to spread the love? Leave a 5-star Google review for Schneider Insurance (or another company you love) with these above tips.
It will leave both you and your favorite business smiling ear to ear. *Queue the happy dance*
